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SwiftCD Shipping

Last Updated:  05/12/2008 12:23

(NOTE:  Please check this page frequently (we recommend at least once per month) if you base your pricing on these shipping costs.  UPS and US Postal Service prices change several times per year.  Click here for detailed table of estimated shipping costs for all weights, shipping methods, and destinations.)

SwiftCD offers several shipping modes at various cost levels, to give you the right mix of price, speed, and tracking capability.  NOTE: We charge the ACTUAL postage to you.  For example, a CD in a sleeve shipped to a US address costs only $0.58 (US Postal Service First Class Mail).  We do not advertise a low CD production price, then charge a high price for shipping and handling.

Shipping via First Class mail usually takes 3-4 days for delivery in the US, and Airmail usually takes 4-7 days for delivery to non-US addresses.  However, please allow 3 weeks for delivery (US addresses) and 4 weeks for delivery (non-US addresses).  If you or your customer do not receive the CD in the time allotted, please check the shipment status here.  Be sure to include the order TrackingID in all correspondence.

If your shipment to a US address contains five or more CDs, and you have selected a non-tracked shipping method, we will change the shipping method to the least expensive tracked shipping method, normally UPS Ground.  (If you have selected Priority Mail, we will change the shipping to UPS 2nd Day Air.)  This provides better security in the event of loss or damage.  If your large shipment is destined for a non-US address and you have specified a non-tracked shipping method, our standard replacement policy for lost orders does not apply.

If you wish us to ship via third party shippers (any shipper other than UPS or the US Postal Service) charged to a third party shipping account, we will do so subject to the following:

You must let us know about such requests immediately after placing the affected order.

You must send us a PDF shipping slip for the package, as well as all associated packing documents or customs documents as needed.

You must arrange for the third party carrier to pick up the shipment at our production facility:

DigitalSwift Corporation
1601 Industrial Blvd.
Madison, Georgia 30650  USA

We will charge you a 5.00 fee for third party shipments

If you do not specify a Shipping Method in your order, the default method is First Class mail.  To specify other shipping methods:

If you send orders to us by filling out the "Place an Order" form in our Vendor Area, shipping methods are available in a drop down menu.

If you send orders to us via XML post, <Shipping><Method> choices are listed in our XML Ordering Instructions.

If you send orders to us through your e-commerce company or software registration service, please check with your service about which shipping methods they offer.

If you send orders to us via e-mail, <Shipping><Method> choices are listed in our E-Mail Ordering Instructions.

To see a list of our non-shipping days, click here.

For our tracked courier service, we use United Parcel Service (UPS) for shipping around the world.  

IMPORTANT:  UPS does not deliver to PO boxes.  Also, rates quoted for US addresses includes the continental 48 states only.

UPS shipments to US addresses includes the 48 states and Washington DC.  It does not include Alaska (AK), Hawaii (HI), Puerto Rico (PR), Virgin Islands, (VI) or other US possessions, which are charged at UPS WorldWide Express rates.  Click here for a listing of the 48 states and Washington DC.

Once in a great while, the chosen UPS shipping method is not available for the address specified.  In that event, we will ship by the next fastest method.

On occasion, UPS charges for a shipment far exceed our charges to you.  This is usually related to the remoteness or some other issue with the final destination, and the additional effort that UPS must put forth to make the delivery.  When that happens, we have two options: Instead of taking up to two business days to ship the order, our default action is to put an internal plant rush on the order, make sure that it ships on the same day that we receive the order, but slow the shipping method by one day.   Example:  If the order is for UPS Next Day, we would ship it via UPS 2nd Day.  The costs would work out to around a break-even and the net effect to the purchaser (in terms of delivery date) is usually the same.  The other choice is for us to put a hold on the order and send you an e-mail, asking if you approve the higher charges.  This is not a good solution, as you might need to try to contact the purchaser and collect more money, all of which delays the shipment.  If you prefer this second method, however, please let us know, and we will contact you via e-mail if the UPS charges for one of your orders is extremely high.

Our policy is to guarantee shipment within 2 business days of receiving your order, although we make every effort to ship sooner.  Please keep in mind that the estimated delivery times below are after we have shipped the order, not from the time the purchaser places the order.  

Cost to Ship a CD/DVD in a lightweight mailer (Light package option) to a US address:  (least expensive first)

METHOD

TRACKED

DELIVERY ESTIMATE

COST

First Class Mail

No

3-4 days

0.42

Priority Mail

No

2 days

4.80

UPS Ground

Yes

Click here

7.95

UPS 3rd Day

Yes

3 days

11.40

UPS 2nd Day

Yes

2 days

15.10

UPS Next Day

Yes

1 day

23.15

 

 

 

 

 

Cost to Ship a CD/DVD in heavy mailer (Standard package option) to a US address:  (least expensive first)

METHOD

TRACKED

DELIVERY ESTIMATE

COST

First Class Mail

No

3-4 days

0.59

Priority Mail

No

2 days

4.80

UPS Ground

Yes

Click here

7.95

UPS 3rd Day

Yes

3 days

11.40

UPS 2nd Day

Yes

2 days

15.10

UPS Next Day

Yes

1 day

23.15

 


Cost to Ship a CD/DVD in jewel case or DVD case to a US address:
(least expensive first)

METHOD

TRACKED

DELIVERY ESTIMATE

COST

First Class Mail

No

3-4 days

1.85

Priority Mail

No

2 days

4.80

UPS Ground

Yes

Click here

7.95

UPS 3rd Day Select

Yes

3 days

11.40

UPS 2nd Day Air

Yes

2 days

15.10

UPS Next Day Air Saver

Yes

1 day

23.15

 

 

 

 

Cost to Ship a CD/DVD in lightweight mailer (Light package option) to a non-US address:  (least expensive first)

METHOD

TRACKED

DELIVERY ESTIMATE

COST

First Class International Mail

No

4-7 days

.

Canada/Mexico

.

.

0.72

Everywhere else  

.

.

0.94

Priority Mail International

No

4-6 days

9.95 - 11.95

UPS WorldWide Express

Yes

Click here

.

Zone 1 Countries

.

.

50.45

Zone 2 Countries

.

.

70.40

Zone 3 Countries

.

.

107.25

 

 

Cost to Ship a CD/DVD in heavy mailer (Standard package option) to a non-US address:  (least expensive first)

METHOD

TRACKED

DELIVERY ESTIMATE

COST

First Class International Mail

No

4-7 days

.

Canada

.

.

0.96

Mexico

.

.

1.27

Everywhere else

.

.

1.74

Priority Mail International

No

4-6 days

9.95 - 11.95

UPS WorldWide Express

Yes

Click here

.

Zone 1 Countries

.

.

50.45

Zone 2 Countries

.

.

70.40

Zone 3 Countries

.

.

107.25


Cost to Ship a CD/DVD in jewel case or DVD case to a non-US address:
(least expensive first)

METHOD

TRACKED

DELIVERY ESTIMATE

COST

Air Mail

No

4-7 days

.

Canada

.

.

2.14

Mexico

    3.38

Everywhere else

.

.

4.60

Priority Mail International

No

4-6 days

9.95 - 11.95

UPS WorldWide Express

Yes

Click here

.

Zone 1 Countries

.

.

50.45

Zone 2 Countries

.

.

70.40

Zone 3 Countries

.

.

107.25

 

Questions?  Please ask here
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